The Monkey Shack

While the global economy began slowing down in late 2007, forces transforming the face of business trace back more than a decade. Over that time period, technological improvements have made it ever easier to start and scale a business. Convergence went from being a cliché to a reality. Companies from countries like China, India, and Brazil burst onto the world stage. The global slowdown coupled with the credit crunch in late 2008 accelerated these forces.

If sagging employment and dwindling economic prospects led historians to term the 1930s the Great Depression, perhaps it is appropriate to tab today's hyper-competitive market where competitive advantage dissipates in a heartbeat the "Great Disruption."

In 2009, managers will realize that they are no longer dealing with a crisis; they are dealing with a condition. In the Great Disruption, companies simply can't anticipate that today's competitive advantage to last for more than a few years. Former Intel Chairman Andy Grove anticipated this more than a decade ago when he wrote, "Only the paranoid survive."

While companies might want to return to the corporate equivalent of comfort food--cost-cutting and a focus on the core business--the Great Disruption won't allow it.

Some companies have been developing their innovation abilities for years. They are in good position to seize the opportunities that always present themselves in tough economic climates. Companies that are in the beginning of the innovation journey need to accelerate capability-development efforts or will find themselves simply unprepared for the fight ahead. Industries that had already been grappling with disruptive threats for years--like newspaper companies--will face intense pain as they struggle to find a safe haven in today's brutal economic climate.

Thriving in the Great Disruption requires a particular breed of innovator. Specifically, innovators should look to master three disciplines:

1. Placing a premium on progress. While more and more companies recognize the name of the game is transformation, the tolerance for blind experimentation has never been lower. Innovators will need to continue to find creative, cheap ways to bring their ideas forward. Fortunately, they can tap into a plethora of powerful tools to facilitate rapid learning.
2. Mastering paradox. Leaders in most Fortune 500 companies grew up in an era where they could succeed largely by exploiting their existing business. Today's leaders need to master both exploitation and exploration. They need to develop the ability to rely on precise data in their core business and intuition and judgment when they are creating new growth businesses. They have to live the old F. Scott Fitzgerald mantra, "The test of a first-rate intelligence is the ability to hold two opposed ideas in the same mind at the same time, and still retain the ability to function."
3. Learning to love the low end. In the dark days of October and November, consumers flocked to discounters like Wal-Mart and McDonald's. Increasingly value conscious consumers and hungry low-cost competitors mean that innovators have to learn how to love low-end business. That doesn't necessarily mean that companies have to slash prices. Rather, they have to figure out how to deliver what consumers in low-end segments consider value.

The world of innovation is going through important changes. A generation ago, many thought innovation was unpredictable and random. Those with this perspective would either leave innovation to "creative geniuses" or seek to intentionally insert unpredictability into their innovation efforts (picture unfocused brainstorming efforts with attendees dressed in ridiculous costumes).

Over the past generation, path-breaking academic research and work by companies like Procter & Gamble and IBM has shown how innovation can be managed like any other corporate process. We're not yet at the point of perfect predictability, and there still are many important innovation questions that are difficult to answer. But innovators have a playbook that can help them even in these highly uncertain times.

The innovation genie isn't going back in the bottle. Entrepreneurs and corporate innovators will continue to introduce disruptive innovations that transform existing markets and create new ones. In fact, the Great Disruption demands that companies make innovation a strategic priority, or suffer the consequences.

Thanks to Scott Anthony, Harvard Business Review