Nov 24, 2008

Discomediabobulation

In an industry that seems it can focus on little else but the changing media landscape, rarely have there been as many conflicting op-eds and articles on the subject as was the case this weekend. No one will argue that media habits of consumers are changing. But few can agree on just how they are changing, or what that holds for the future of the advertising industry.

The print industry has certainly been hit hard by evolving media consumption in recent years. The local Salt Lake newspapers were forced to overhaul not only their sales and editorial workforces, but also their content over the past year in response to declining revenues. Major magazines such as PC Magazine have moved to all-digital editions, while others have shuttered their operations entirely. Even the storied New York Times announced over the weekend it plans to slash its quarterly dividend by 74 percent amid a worsening advertising slump, further proof of the paper's declining influence.

As the Times scrambled to remain viable, the building that once served as its headquarters became home to the largest sign assembly in the history of Times Square. A digital display wraps all three sides of One Times Square, becoming the central landmark in America's most heavily trafficked outdoor advertising venue. The sign also guarantees its advertiser, Walgreen's, heavy exposure to more than 1 billion TV viewers as the backdrop to the New Year's Eve ball drop.

Digital marketing took a further step in its evolution over the weekend, as Dr. Pepper launched a consumer promotion that is being billed as one of the largest not only in video gaming but in the history professional sports. Dr Pepper will sponsor for the second year in a row Major League Gamer (MLG) websites by featuring an MLG gaming star player on more than 175 million 20-ounce bottles of the regular and Diet Dr Pepper, sponsoring the MLG's no. 1-ranked team "Str8 Rippin," sweepstakes codes inside bottle caps, a promotional site with bonus content, and in-store promotions.

Many consider emerging media as the future of the industry for its ability to better inform consumers and reach them on "their terms," a phrase used to the point of overkill in internal status and agency brainstorm meetings. Online video-game ads, blogs and text messages are gaining influence overall with consumers, especially the younger 18-34 demographic that makes so many marketers salivate. Recent statistics show that online video-game ads influenced 14% of electronics purchases among that group, while blogs influenced 11%, figures that outrank outdoor billboards and satellite radio. Text messaging is also gaining traction, influencing 9% of the demographics' electronics purchases and 6% of clothing purchases.

Then again, an IDC study released this morning concludes social network users are less receptive to advertising, and that the methods marketers have used to advertise through the medium are "stillborn" with lower than average ad effectiveness. Of all U.S. Internet users, only 3% are willing to allow publishers to use contact information for advertising. So much more effective than behavioral targeting can social advertising really be?

Confused yet? Well, the discombobulation was only furthered by two separate stories in AdWeek the past week. In one, the strength of online advertising to weather the deepening ad recession was touted in light of a recent IAB analysis that showed online ad spending approached $5.9 billion during the third quarter, the second-best quarter ever for the industry and an increase of 11 percent over the same frame in 2007 and up 2 percent versus Q2 of this year. But AdAge looked at the same statistics and highlighted how while spending in the sector up, it was slowing and flattening out. Four days later, the lead story on AdWeek now asks "Is the End Near for Display Ads?"

In today's discombobulated and frenetic media landscape, marketers scramble to find the best ways to reach consumers. Yet in an era when new media are prized, or at least often touted, Reckitt Benckiser, the most successful major package-goods company of the past five years in sales and profit, has outperformed the likes of L'Oreal, Unilever, and P&G with what AdAge calls a "contrarian strategy." So what was the media mix of this contrarian strategy? Reckitt decided to stick with the basics, spending nearly 90% of its media dollars on TV last year. While its internet advertising through the first half was already double its full-year internet spending in 2007, it was still only 1% of media spending.

Alexander Lacik, Reckitt's North American household-marketing chief, said the company will move quickly on digital marketing once it's been "qualified," and he couldn't even immediately recall the name of the company's digital agency. Ouch.

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